Privacy Policy
Dry Duck Basement Waterproofing (“we,” “us,” or “our”) operates this website at www.dryduckbasements.com. This policy describes how we collect, use, and share information when you visit the site or contact us. If you have questions, contact us using the details at the end of this page.
Information we collect
- Information you give us. When you use our contact form, estimate flow, or otherwise reach out, you may provide your name, phone number, email address, postal address or ZIP code, project details, and any other fields you choose to submit.
- Communications. We keep the content of calls, texts, and emails as needed to respond and provide services.
- Technical data. Like many sites, we and our vendors may collect IP address, device and browser type, general location derived from IP, pages viewed, and referring URLs. This helps us run, secure, and improve the site.
How we use information
We use the information above to:
- Respond to inquiries and schedule estimates or service;
- Operate, maintain, and improve our website and marketing;
- Comply with law and protect our rights, customers, and the public; and
- Analyze traffic and campaign performance (for example, through analytics and advertising tools).
Cookies and similar technologies
We use cookies and similar technologies (such as pixels or tags) set by us and by third-party partners for analytics, advertising measurement, and site functionality. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.
Form submissions
When you submit a form on this site, your information is transmitted to us and may be processed through email or other service providers we use to receive and route leads. Do not submit sensitive personal information unless we specifically request it.
Sharing
We may share information with:
- Service providers who help us host the site, deliver email, route forms, or run analytics and ads;
- Professional advisers or authorities when required by law or to protect rights and safety; and
- A successor in connection with a merger, acquisition, or sale of assets, as permitted by law.
We do not sell your personal information for monetary consideration.
Retention
We keep information only as long as needed for the purposes above, including legal, accounting, and customer-service needs. Retention periods vary depending on the type of data and context.
Security
We use reasonable measures to protect information, but no website or transmission is completely secure. Please use discretion when submitting information online.
Children’s privacy
Our site and services are not directed at children under 13, and we do not knowingly collect personal information from them.
Your choices
Depending on where you live, you may have rights to access, correct, or delete certain personal information, or to opt out of certain processing. To exercise rights or ask questions, contact us using the information below. We may need to verify your request.
Changes
We may update this policy from time to time. The “Last updated” date at the top reflects the latest revision. Continued use of the site after changes means you accept the updated policy.
Contact
Dry Duck Basement Waterproofing
3000 Scott ave, Des Moines, IA, 50317, United States
Email: Dryduckbasementwaterproofing@gmail.com
Phone: (515) 420-1384
This policy is provided for general information. It is not legal advice. You may wish to have it reviewed by your attorney for your specific practices and jurisdiction.